AI-powered platform enhances customer relationship management (CRM) by automating processes, providing predictive insights, and optimizing business strategies. If you want to master Salesforce and boost your career, Salesforce Training Chennai is a great way to get started. Now, let’s explore the key features of Salesforce Einstein AI and how it revolutionises CRM. 1. Predictive Analytics for Smarter Decision-Making Salesforce Einstein AI leverages predictive analytics to analyze past cust...